Most of your questions are answered on our Frequently Asked Questions (FAQs) page here  

Need to return an item? We have an easy to use Online Returns Portal for your convenience. Get started by clicking here

Need information regarding becoming a retail stockist? Email us

Have another enquiry? Please complete our contact form below and our customer care team will reply Monday to Friday, 9am- 5pm aest. We will get a reply email to you within 24 hours.Note: we do not reply on weekends or public holidays. 

We’d love to hear from you!


Please email us at  and we will reply to your letter in 24 hours

If you do not receive a reply from us within 48 hours, there are 2 possibilities.
1, Our mail system did not receive your email, please send us an email again.
2, We replied but you didn't get it, please check your email spam box.

If none of the above methods work, you can contact us via


Contact us via Facebook Oh CICI or Instagram ohcici_brand to get faster response. We will reply within 24 hours. The average response time is 6 hours.

Custmer Service Hotline

+(1) 218883397